Remote Monitoring & Management (RMM)
Rather than waiting for employees to report issues, Dunham Connect continuously monitors your computers, servers, and critical infrastructure 24/7. Potential problems are identified and resolved before they become costly downtime.
Prevent problems before they impact your business.
Gaining total visibility of your Windows, Apple and Linux devices with flexible, real-time remote monitoring and management allows our team to ensure your desktops, laptops, and servers remain safe and secure. This critical data ensures that our team will be able to detect downtime, a security incident in progress, or a security incident that has already happened. When it comes to cybersecurity incidents, response time can mean the difference between a narrow escape, a complete breach, or worse, a crypto attack.
Reduced Downtime
Increase Security
Improve Productivity
Proactive System Monitoring
Cost Savings
Dunham Connect continuously monitors your computers, servers, and critical infrastructure 24/7.
Continuous Device Monitoring
We monitor the health and performance of:
- Windows PCs
- Apple Macs
- Servers
- Remote Employees
Real-time Alerts
We proactively detect:
- Failing Hard Drives
- Low Disk Space
- Backup Failures
- Antivirus Problems
- Performance Issues
Automatic Patch Management
Keep systems secure by automatically deploying:
- Windows Updates
- Security Patches
- Third-party Application Updates
- Critical Hot-fixes
Asset & Inventory Management
Know exactly what exists on your network:
- Computer Inventory
- Software Inventory
- Warranty Tracking
- Hardware Specifications
Detailed Reporting
Receive clear reporting on:
- Device Health
- System Performance
- Patch Compliance
- Security Status
- Hardware Lifecycle
Remote Support
Our technicians can securely connect to your devices to resolve issues quickly without waiting for an onsite visit.
- Fast Response
- Less Downtime
- Greater Productivity
Our Proactive RMM Process
01
Monitor
We continuously monitor your systems 24/7.
02
Detect
We detect issues early and often before they impact users.
03
Alert
Alerts are automatically generated and prioritized by severity.
04
Resolve
Our team resolves issues remotely and quickly to minimize disruption.
05
Report
You receive detailed reports for complete visibility and planning.
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Why Dunham Connect?
15+
Years in
Business
99%
Client
Satisfaction
100+
Businesses
Supported
<30min
Average Response
Time (remote)
Local
Serving Southern
Ontario
Our working relationship with The Dunham Group started in 2012 and have received nothing short of exceptional service since. We continue to be confident in all that they do for our company.
Kelly West, Minotaur Stormwater Services
Let’s see how we can help.
Ready to step up your IT and cyber security? Tell us about your business and we’ll get back to you soon!
- Trusted for over 30 years
- Quick response times
- Thoughtful advice